Effective Date: August 26, 2026
Maximize You Inc. is committed to providing customers with a clear and straightforward process for the shipment, return, and exchange of books and other physical products.
This policy applies to physical products purchased directly from Maximize You Inc. Unless otherwise stated, it does not apply to products purchased through third-party retailers or distributors, which are subject to the policies of the seller from whom the product was purchased.
Orders for in-stock physical products are generally processed within 3–5 business days after payment is received.
Business days do not include weekends or U.S. federal holidays.
During periods of high order volume, special events, product launches, holidays, or other unusual circumstances, processing may take longer.
Available shipping methods and applicable shipping charges will be communicated at the time of purchase when applicable.
Delivery times provided by Maximize You Inc. or a shipping carrier are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside the reasonable control of Maximize You Inc.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you discover an error in your shipping information, please contact Maximize You Inc. as soon as possible.
We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made after an order has entered the fulfillment or shipping process.
Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility.
Eligible physical products may be returned within 30 days of delivery for a refund of the purchase price, provided they are returned in their original condition.
To initiate a return, please contact Maximize You Inc. before sending the product back so that we can provide appropriate return instructions.
Unless the product was damaged, defective, or incorrectly shipped by Maximize You Inc., the customer is responsible for return shipping costs.
Original shipping charges are generally non-refundable.
Certain products may not be eligible for return, including:
These limitations do not apply when an item arrives damaged or defective or when otherwise required by applicable law.
If an order arrives damaged, defective, or contains an incorrect item, please contact Maximize You Inc. as soon as reasonably possible.
Please provide:
After reviewing the issue, Maximize You Inc. may provide a replacement, exchange, refund, or other appropriate resolution.
When the error is ours, the customer will not be responsible for reasonable costs associated with returning or replacing the incorrect, damaged, or defective product.
If you would like to exchange an eligible physical product, please contact us before returning it.
Exchanges are subject to product availability.
If the requested replacement product is unavailable, we may offer a refund or another appropriate alternative.
Customers are generally responsible for shipping costs associated with voluntary exchanges unless the exchange results from an error by Maximize You Inc.
If tracking information indicates that an order has not arrived within a reasonable period, please contact us so that we can assist in investigating the shipment with the applicable carrier.
If tracking information shows an order as delivered but you have not received it, please first check the delivery location, household members, neighbors when appropriate, and any information provided by the carrier.
Maximize You Inc. will make reasonable efforts to assist customers with legitimate shipping problems.
Once an eligible return has been received and reviewed, approved refunds will generally be issued to the original payment method.
The time required for the refund to appear in your account may vary depending on your financial institution or payment provider.
Shipping charges are generally non-refundable unless the return results from an error by Maximize You Inc. or a refund of shipping charges is otherwise required by law.
International orders, when available, may be subject to additional shipping charges, customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless otherwise stated at the time of purchase, the customer is responsible for applicable customs duties, import taxes, and similar charges.
International shipping availability may vary by destination and product.
To request a return or exchange or to ask a question about an order, contact:
Maximize You Inc.
Email: Dennis@MaximizeYou.com
Phone: 949-285-0785
Mailing Address:
1199 Serenity Ln
McKinney, Texas 75069
Please contact us before mailing a return so that we can provide the appropriate return instructions.